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Privacy Policy

Sdílovena (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services for coaching and sharing experiences (the “Platform”).

1. Who We Are

Sdílovena is an online platform designed to connect individuals for coaching, mentoring, and experience sharing.

  • Data officer: Monika Vačkářová, IČO: (69062609)

  • E-mail: vackarova@zsuprkova.cz

  • Address: Jiráskovo náměstí 638/9, Hradec Králové 50002

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at the above email address.

2. What Data We Collect

We may collect and process the following categories of data when you use our Platform:

  1. Account Information:

    • Name, email address, username, password, profile picture, biography.

  2. Coaching & Sharing Activities:

    • Posts, comments, shared files, session notes, feedback.

  3. Payment Information (if applicable):

    • Billing details, transaction history. Payments are processed securely through third-party providers; we do not store full payment card details.

  4. Technical Data:

    • IP address, browser type, device information, log files, cookies.

  5. Communication Data:

    • Emails, messages, or support requests sent to us.

3. How We Use Your Data

We process your data for the following purposes:

  • To create and manage your account.

  • To provide coaching, mentoring, and community features.

  • To enable secure payments and subscriptions.

  • To communicate with you (e.g., updates, notifications, customer support).

  • To ensure the safety, integrity, and proper functioning of the Platform.

  • To comply with legal obligations.

  • To improve our services through analytics and feedback.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of a contract – to provide the services you register for.

  • Consent – for newsletters, marketing, or optional features.

  • Legitimate interests – to ensure the security and proper functioning of the Platform.

  • Legal obligations – for record-keeping, tax, and compliance purposes.

5. How We Share Your Data

We do not sell your personal data. We may share your data with:

  • Service providers (e.g., hosting, analytics, payment processors).

  • Coaches or other users if you voluntarily share content or book sessions.

  • Legal authorities where required by law.

All third parties are required to respect your privacy and process your data in compliance with applicable laws.

6. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We keep your personal data only for as long as necessary:

  • Account data: kept while your account is active.

  • Coaching records: retained while relevant to services provided.

  • Payment records: kept as required by tax and financial regulations.

  • You may request deletion of your account at any time.

8. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Port your data to another provider.

  • Withdraw consent at any time.

To exercise these rights, please contact us at [insert email].

9. Cookies

We use cookies and similar technologies to:

  • Enable core website functionality.

  • Improve user experience.

  • Collect analytics to understand usage.

You can manage cookie preferences through your browser settings.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact

If you have any questions, complaints, or requests regarding your personal data, please contact us:

  • Data officer: Monika Vačkářová, IČO: (69062609)

  • E-mail: vackarova@zsuprkova.cz

  • Address: Jiráskovo náměstí 638/9, Hradec Králové 50002

If you are not satisfied with our response, you may also lodge a complaint with your local Data Protection Authority.

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